ered as Private Classes

~ Core Supervisory and Management Courses ~

Days

An Overview of Management*

1/2

Collaboration on the Job*

1/2

Managing Performance*

1/2

Performance Feedback and Discussion*

1/2

More Effective Meetings*

1/2

Public Speaking and Presentation Workshop*

2

Conflict Management*

1/2

Manager as Team Leader*

1/2

Time Management*

1

Delegating for Results*

1/2

Managing Up in an Organization*

1/2

Building a Personal Development Plan & Vision*

1/2

Giving Performance Appraisals (using existing forms and protocols)*

1/2

Hiring Smart: Behavioral & Performance-based Techniques*

1/2

Change Management: Managing through Change*

1/2

* The courses above represent a set of essential skills key to the success of supervisors, managers and management candidates.

~ Other Supervisory & Management Courses ~

Days

Budgets for Non-Financial Managers

1

Building Motivation

1

Coaching: A Leadership Skill

1

Managing Customer Service

1

Training Skills for Mangers

1 to 3

~ General Soft Skills Courses ~

Days

Project Management: Fundamentals

1

Project Management: Intermediate

1-3

Project Management: Advanced

1-5

Project Management: PMP Exam Preparation

(varies)

Productive Meetings: Best Practices

1

Effective Email: Best Practices for Improving Email Productivity

1

Creative Thinking: Using Creativity to be More Productive

1

Negotiating for Results

1-3

Cross Cultural Negotiation

1-3

Cross Cultural Communications

1-3

More Effective Presentations

1

Public Speaking and Presentation Workshop

2

Collaboration on the Job (for individual contributors)

1/2

Conflict in the Workplace (for individual contributors)

1/2

Managing Up in an Organization (for individual contributors)

1/2

Time Management (for individual contributors)

1/2

Customer Service for both Internal and External Customers

1-3

Business Writing: Email and Memos

1

Business Writing: Reports and Proposals

2

Business Communications: Advanced Writing Skills

1

Problem Solving & Decision Making: Creative Team Problem-Solving

2

Managing Emotions and Interpersonal Dynamics

1-3

Stress Management

1

Business Etiquette: Gaining That Extra Edge

1

AB1825: Sexual Harassment Prevention

2 hrs

~ Experiential Learning Courses ~

Days

Congruent Communication: The many layers of communication

1

The Art of Interpersonal Communication

1

How Teams Work: Group dynamics, effective teamwork; trust

1

Keeping Your Personality at Work

1

Leadership and Feelings: Emotional Intelligence

1

Feedback: How to give it and receive it effectively

1

Workgroup Diversity: Gender, ethnic, age and others

1

Influence: How we influence each other

1

Roles and Personal Styles

1

Conflict Resolution: A dialogue, not a battle

1